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Proaction Achieves 60% Sales Increase and Saves 75+ Hours Monthly with Codex

Published
Sep 25, 2026 — 19:00 UTC

Proaction has reported a 60% increase in sales following the implementation of Codex, a software tool designed for creating demos and managing customer interactions. The company has saved over 75 hours each month, with estimates indicating that engineering teams save between 40 to 60 hours monthly by utilizing Codex for demo creation. Colin Knudsen, Co-founder and COO, noted that he personally saves 33 hours per month, as he can now produce 4 to 6 demos monthly without needing to involve engineers, who would typically spend about 10 hours on each demo.

The use of Codex has led to a 50% to 60% increase in deals progressing from initial contact to solution development, demonstrating its impact on sales efficiency. Knudsen emphasized the tool's centrality to his daily tasks, stating, "Everything that I do is centered around working in Codex. I don’t leave it much." This follows a trend in the industry where companies are increasingly leveraging AI tools to streamline operations and enhance customer engagement.

Danny O’Halloran, Head of Product at Proaction, highlighted the efficiency gains with Codex compared to previous models, stating that the integration of tools like Granola with Codex has improved customer context management. Proaction's experience underscores the potential for AI-driven solutions to transform operational workflows in software companies.

Summarised from the primary source with AI assistance under human editorial oversight. Turing Wire is not a primary source — read the original for the authoritative account.

Source: OpenAI Blog